The Email Sending feature allows you to change the sending email address for any out-of-the-box emails that are sent using your app. For example, Email + PDF workflow events can be sent from your email (firstname.lastname@example.org) instead of the default CivicOptimize email address.
When configuring an email address, a verification email will be sent to the configured email address. You will need to access the email inbox, open the verification email and click the link. These links last 24 hours, if the link has expired you are able to resend the verification email. Once the link has been clicked and the email address verified, any new emails sent from the app will be sent using your new sending email address.
- Navigate to Apps and select Manage on the app
- On the Summary tab, scroll down to Email Sending and click Edit
- Enter the new Email Address and Name
- Click Save
- A verification email will be sent to the new address, you can resend the verification email if needed