This guide provides direct links to articles that will walk you through step-by-step instructions on how to manage your Process Automation and Digital Services (formerly CivicOptimize) instance.
Important Note
- The features and functions available to you may vary depending on your organization's preferences and the roles and permissions assigned to your user account.
Article Navigation
Log In & Manage Account
Build Apps
- Create & Manage Apps
- Add a Form to an App
- App Users
- Customize App Menu Items
- Add a Custom Link to an App Menu
Build Forms
- Create & Manage Forms
- Convert a PDF to a Form
- Use Form Templates
- Customize the Form Submission Display
- Form Element Types
- Add Conditions to a Form
Set Up Form Workflows & Approvals
- Add an Email Submission Event to a Form
- Configure Approvals Solution
- Add an Approval Flow to a Form
- Add a Payment Event to a Form
- Add a Scheduling Event to a Form
Share Forms
Manage Form Submissions
Use Advanced Tools
Best Practices & Support
- Best Practices
- Contact CivicOptimize Support
- View Your Support Tickets
- Get Started With the Help Center
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