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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Microsoft Entra ID (Active Directory) Integration

  • Updated:

The Microsoft Entra ID (formerly Active Directory) integration will allow you to authenticate the users of your Progressive Web App or Approvals solution against your own existing Entra ID user pool. CivicPlus's Entra ID integration uses SAML (Security Assertion Markup Language) 2.0.

 

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Configure Entra ID App

  1. To use the integration, you must have an Entra ID App configured. In the example below, we are using the Enterprise application and choosing the Integrate any other application you don't find in the gallery (Non-gallery) option.
    Create app.

 

Progressive Web App Instructions

 

  1. Sign in to your site
  2. Navigate to Apps and click Manage on your app
    Manage app.
  3. Navigate to the Developer Tools tab
    Developer Tools tab.
  4. Click the Configure SAML button under Integrate with a SAML SSO Provider
    Enable SAML.
  5. Follow the SAML Configuration & Instructions
    SAML Configuration.
    • Entra ID Setup
      1. Create a Single Sign-On application in your Entra ID
      2. Copy the Identifier (Entity ID) into your application configuration
      3. Copy the Reply URL (Assertion Consumer Service URL) into your application configuration
      4. Copy the App Federation Metadata URL from your Single Sign-On application
        SSO configuration.
    • App Federation Metadata Url: Enter the URL you copied from your application
    • Mapping Additional User Details: The listed claims can be added to your Single Sign-On application which will be included in the submission data
  6. Click Save
    Save button.
    Note: After clicking the Save button, users will be redirected straight to your Entra ID login screen when clicking the Login button in this app.

 

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Approvals Instructions

  1. Sign in to your site
  2. Navigate to the Approvals tab
    Approvals menu.
  3. Select the Approvers tab
    Approvers tab.
  4. Enable the Integrate with a SAML SSO Provider toggle
    Enable SAML toggle.
  5. Click Edit Groups to configure the groups assigned to your SAML users
    Edit Groups button.
    Note: Your existing groups will not carry over as SAML groups. These will need to be reconfigured if you have existing flows using the same group name.
  6. Click Add Group
    Add Group.
  7. Add a group name and enter the notification email addresses for the group
    Group name and email address fields.
    Note: To ensure your users have access to the correct approvals, you will need to map the configured group name to your SAML user claims.
  8. Click Save
    Save Group button.
  9. Follow the SAML Configuration & Instructions for your Entra ID / Active Directory integration
    Active Directory fields.
    • Entra ID Setup
      1. Create a Single Sign-On application in your Entra ID
      2. Copy the Identifier (Entity ID) into your application configuration
      3. Copy the Reply URL (Assertion Consumer Service URL) into your application configuration
      4. Copy the App Federation Metadata URL from your Single Sign-On application
        Active Directory configuration.
      5. App Federation Metadata Url: Enter the URL you copied from your application
      6. Mapping Additional User Details: The listed claims can be added to your Single Sign-On application, which will be included in the submission data
        Note: To ensure your users have access to the correct approvals, you will need to map the configured group name to your SAML user claims.
  10. Click Save
    Save button.

 

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