Offline Mode and Pending Queue

All apps and forms are able to be used while offline. After downloading the app as a Progressive Web Application (PWA), the app will be cached onto the device allowing full access to all app features while offline. 

Pending Queue

When you submit a form while offline, the form is placed in a Pending queue. The pending queue will automatically submit once an internet connection becomes available. App users will get a notification when submitting offline, notifying them that the form will be stored on the device.

Users are able to view their pending queue in the Pending menu. The Pending queue displays the list of pending forms, the date and time they were submitted, any attachments that need to be uploaded, an edit icon, and a delete option.

When completing a form on a poor internet connection, you can also add the submission to the pending queue to complete uploading in the background, allowing you to continue using the app.

Once a submission has been completely uploaded and submitted from the pending queue, the app user will get a notification.

Lookups Exception

Everything will work while offline out of the box. The only exception to this is data and element lookups. Lookups utilize external Application Programming Interfaces (APIs), which cannot be targeted while offline. View more information on Lookups.