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Create & Manage Apps

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The Apps menu is used to manage, create, and delete apps. Apps allow you to create consolidated views of forms that can be accessed by anyone or restricted to a set of users.

 

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Create an App

By default, your account will be set up with a demo app. These instructions walk through how to create additional apps, as needed. 

 

 

  1. Navigate to the Apps
    Apps tab.
  2. Click the + button in the bottom right of the page
    Add app.
  3. Fill out the New App fields
    New app fields.
    • App Name: Add a name for your app
    • App Subdomain: The subdomain is the part of the URL that refers to the specific app. This can be changed on the Summary tab after creation and is usually derived from the app name.
    • App Type: Choose to have your app display as a Forms List or Tiles. 
      • Forms List: A Forms List app has a single-level navigation displaying a list of forms and a side menu.
      • Tiles: A tiles apps allow for a second level of navigation, allowing you to consolidate forms within categories. Tiles have added configuration including labels and icons.
  4. Click Save
    Save app.

 

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Manage Apps

  1. Select Manage on your app
    Manage app.
  2. Configure app details on the Summary tab
    Summary tab.
    • Standard Settings
      • App Name: The name of the application, this will appear in the "My Apps" menu
      • Description: Add a short description of the app
      • App URL: Customise the subdomain of your app URL. You can also set custom domains.
        Note: We recommend keeping the app URL as short as possible, use abbreviations if necessary. Too long of a URL may cause issues with rendering.
      • App Type: Choose to have your app show as a Forms List or Tiles
      • Use custom domain reCAPTCHA: CivicOptimize currently supports using custom Google reCAPTCHA keys
    • Notifications: The email address of the user who is creating the app will be entered by default. Add any additional email addresses that should be sent notifications if form submission events fail. This field is required. 
    • Progressive Web App Settings
      • App Name: This is the name that will appear below the app icon on the device
      • Splash Screen Name: This is the name that will appear when the app is first loaded on the device (limit 12 characters)
      • App Icon: The icon for the application; the icon must be a PNG and at least 192 x 192 pixels in size and no larger than 512 x 512 pixel
    • Email Sending: Email Sending addresses allow you to change the sending email address for any out-of-the-box emails that are sent using your app. For example, Email + PDF workflow events can be sent from your email (support@company.com) instead of the default email address.
    • Shared Drafts: Turning on this configuration will ensure that all drafts saved on the app are shared with all other app users. Forms users will be warned when saving a draft notifying them that it will be shared with all other app users.
    • Developer Keys: Assign Developer Keys to the App, giving them the same permissions that an App user would have. Legacy Developer Keys cannot be selected from the drop-down.
  3. Click Save
    Save app.
  4. The Content tab will differ depending on whether the app type selected is Forms List or Tiles
    Content page.
  5. On the Customize tab, add banner images, color themes, and additional styling
    Customize page.
  6. Add and manage Users for the app
    Users tab.

 

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Delete an App

Important Notes

  • You must have at least 1 app in your account.
  • When deleting an app, ensure you remove any allocated forms from the Content page before trying to delete the app.

 

Instructions

  1. Navigate to Apps
    Apps tab.
  2. Click the action menu (three-dot icon) next to the app you would like to remove
    Three dot icon.
  3. Select Delete
    Delete.
  4. Click Delete on the pop-up that says "Are you sure you want to delete [App Name]?"
    Green delete button on pop up.

 

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