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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Custom Domains for Apps

  • Updated:

When an app is created a subdomain is set for the app. 

  • URL: https://(account name)-(app subdomain)-(environment name).app.oneblink.io
  • Account Name: The name assigned to your organization's account (name or acronym of the organization)
  • App Subdomain: This can be anything, usually the name or shortened version of the app name (myapp)
  • Environment Name: The name of the environment the app is in (test, dev, etc.). The environment name will not be included for apps in the production environment. View more information on Environments.

 

You can also set custom domains for apps, removing the need to include any references to the Account, Environment, or CivicPlus. This article walks through how to create those custom domains as well as remove any existing custom domains. 

 

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Add a Custom Domain

 

  1. Create an App
  2. Select Manage to open the App Details page
    Manage app.
  3. Navigate to the Developer Tools tab
    Developer Tools tab.
  4. Click Set Custom Domain (globe icon) under App URL
    Globe icon.
  5. Type the Domain Name you would like to use
    Add domain.
    Note: This must be a domain that you own and have access to.
  6. Click Save
    Save domain.
  7. Follow the Next Steps to add the provided Name Server values to your parent domain
    Custom name status.
  8. Once the domain is ready the Custom Domain Name Status will update showing that the domain is ready to be used

 

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Remove a Custom Domain

 

  1. Sign in to your site
  2. Navigate to Apps and click Manage on the desired app
    Manage app.
  3. Select the Developer Tools tab
    Developer Tools tab.
  4. Select See Custom Domain Status on the App Details screen
    See domain status
  5. Click Delete
    Delete domain.
  6. Select Delete on the pop-up that asks you to confirm. The custom domain will be removed and the original app domain will be reinstated.
    Select delete on pop up.

 

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