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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Sign In to Your Site

  • Updated:

This article shows you how to sign in to your Process Automation and Digital Services (formerly CivicOptimize) site. 

 

Important Notes

 

Instructions

  1. Navigate to your site
  2. Enter your Email Address in the Email field
    Email Field.
    • Remember me: Check to prevent the ending of your authentication session when closing your browser window.
  3. Click Continue
    Continue button under email field.
    Note: If your organization uses a Custom Identity Provider for sign-ins, you will be redirected to your organization's sign-in screen after clicking Continue. Once you have signed in, you will be redirected to your dashboard as depicted in Step 6.
  4. Enter your Password
    Password Field.
  5. Click Sign In
    Sign In button under password field.
  6. You will be directed to your Home tab
    Home tab on Process Automation site.

 

Resources

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