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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Auditing Overview

  • Updated:

The Auditing tab allows admins to view and search logs for all actions within the platform. This screen can be accessed under Administration and then Auditing. 

 

Administration menu with Auditing selected.

 

Filters

The following filters can be used to search and sort the audit log:

Filters options.

  • Created After/Before: Enter a date and time to filter your records during a set time period.
  • Record Types: These types cover the different areas of the platform, allowing you to target your search. For example, if you are looking for who updated the Payment integration, use the "Integration" record type.
  • Operations: Filter records by View, Create, Update, Delete, or Search actions
  • Usernames: View audit records for a specific user
  • Access Keys: Filter records by access key
  • IP addresses: Show records for a user's IP (Internet Protocol) address (useful if investigating suspicious activity)

 

Records

Records are broken down into six columns.

Columns of record results.

  • Date/Time: The date and time the action was logged
  • User: The user that triggered the action that created the log
  • IP Address: The IP address for the user who completed the action
  • Operation: The action the user performed
  • Type: The record type, or the area of the platform that was affected
  • Record Label: The label of the record that was being affected. For example, if a form is updated the form name will display.
  • Record: The identifier for the record that was affected. For example, if a form is updated this will be the form ID.

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